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Upcoming Finovate webinar, Tuesday, 6 Feb 2024, 2pm ET, in collaboration with Quavo, on digitizing fraud & dispute administration.
Monetary establishments endure billions in losses, bills, and fines yearly because of fraud, and the resultant impression on buyer belief and loyalty presents a good greater downside. 77% of consumers say they would depart their financial institution if they don’t obtain a refund within the occasion of fraud but, conversely, 80% say they would depart their financial institution for blocking a respectable transaction.* Is there any method to win this battle?
Completely! However monetary establishments have to be prepared to maneuver away from antiquated programs and outdated processes that may not sustain with ever-evolving fraud and account holder expectations.
After almost 20 years of working disputes at a prime two financial institution and dealing first-hand with the challenges of outdated programs, Joseph McLean, Founder & CEO of Quavo Fraud & Disputes stepped out on his personal to develop a greater answer to considerably:
Cut back losses
Improve the account holder expertise
Enhance operational efficiencies
Guarantee regulatory and community compliance
How did he do it? What have been the outcomes? What are monetary establishments saying concerning the AI-driven automation expertise that has remodeled fraud and dispute administration?
Tune in on Tuesday, February 6, 2024, at 2pm EST to search out out!
*Information sourced by Feedzai
In collaboration with
Can’t be a part of us dwell? Register now, and we’ll ship you the recording.
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